ShieldSet's AI turns your pipeline context, stack knowledge, and incident history into production-ready runbooks — in minutes, not sprints.
Tell the AI about your stack in plain language. Paste in a DAG config, an error log, a Slack thread — or just describe it the way you'd explain it to a new hire on their first week.
Works with Airflow, dbt, Spark, Snowflake, BigQuery, Redshift, Databricks, Kafka, and more. No integration setup required to get started.
You can also upload existing documentation — even rough notes — and ShieldSet will structure it into a proper runbook format.
In under a minute, ShieldSet produces a complete, structured incident guide — not a vague wiki page, but a decision tree any engineer can follow without needing additional context.
Every generated runbook includes Priority Level (P0 through P3), Impact Scope, Fault Finder diagnostics, Fix Playbook for each failure mode, Escalation Path timing rules, and an Incident Debrief template.
The AI draws on patterns from thousands of real data engineering incidents to anticipate failure modes specific to your stack.
Edit the generated runbook to match your team's specific environment. Add your escalation contacts, stack-specific nuances, internal tool links, and the tribal knowledge that only exists inside your org.
Version history tracks every change. You can see who updated a runbook, when, and why — so the document evolves without losing its past.
Post-incident, the platform prompts you to update the relevant runbook so institutional knowledge compounds over time, not decays.
Every runbook lives in a centralized, searchable library — accessible to anyone on your team, from any device, at any hour. No Slack archaeology. No waking someone up.
Runbooks can be linked directly from PagerDuty alerts or Slack incident channels so the path from alert to resolution is a single click.
A junior engineer on their third week should be able to resolve a P0 incident using only the runbook. If they can't, the runbook is incomplete — ShieldSet helps you close those gaps.
A runbook without clear escalation rules is just documentation. ShieldSet builds time-bound, severity-based escalation paths directly into every runbook.
“Any engineer — on their third week — should be able to resolve a P0 using only the runbook.”